Case study · Retail & E-Commerce
From empty shelves to a fully connected store on day one
How Valkemi helped M&Y Truck Parts Services launch an online store, an in-store point of sale, and a single inventory system that ties them together, all running smoothly from opening day.
At a glance
- Client
- M&Y Truck Parts Services LLC
- Industry
- Truck parts retail (new store launch)
- Platform
- Shopify (Online Store + Shopify POS)
- Scope
- Website and online store, in-store point of sale, barcode and inventory system, hardware selection and setup, owner training
- Outcome
- Store operational from opening day with no issues
Key results
Day-one launch
Online and in-store sales live when the doors opened
Zero launch issues
No downtime or system problems at opening
One inventory
Online and in-store stock synced automatically in real time
Every part barcoded
Products labeled and scannable at the counter
The challenge
The owner of M&Y Truck Parts Services was opening a new truck parts store and needed to sell both online and over the counter. He knew what he wanted to sell, but not which technology he needed to do it.
He faced a long list of open questions:
- What platform should power the website and online store?
- How do in-store sales and online sales share the same stock?
- How are products tracked, and how are barcodes created?
- What hardware does the counter need to scan parts and take payments?
With opening day approaching and no in-house technology team, he needed one partner to guide every decision and set it all up correctly the first time.
Our approach
We followed the same process we use with every client:
Understand the business.
We learned how the store would operate: product catalog, customer types, sales channels, and the owner’s day-to-day workflow.
Recommend the simplest effective solution.
We chose Shopify because it runs the online store and the physical point of sale on one platform, with a single shared inventory.
Define the scope.
We agreed on deliverables, costs, and responsibilities, including which hardware to purchase.
Implement, test, and launch.
We built the store, set up the point of sale (POS) and the hardware, and tested complete sales before opening.
Hand off and train.
We walked the owner through managing products, inventory, and sales so he could run the system with confidence.
The solution
We delivered more than a website. We set up the complete technology foundation for the business, online and in the physical store.
Online store
- Branded, mobile-friendly Shopify website and online store
- Product catalog organized for truck parts customers
- Secure checkout and payment setup
In-store point of sale
- Shopify POS set up for counter sales
- Selection, purchase guidance, and setup of all checkout hardware
- Card payments, receipts, and cash handling ready for opening day
Inventory and barcodes
- One inventory shared between the website and the store, updated automatically with every sale
- Barcodes created and printed for products so parts can be scanned at checkout and during stock counts
- Workflows for receiving new stock, tracking quantities, and managing purchases
What was set up
- Shopify Online Store
- Shopify POS
- Payment processing
- Barcode scanner
- Barcode label printer
- Receipt printer
- Card reader
- Cash drawer
Results
M&Y Truck Parts Services opened its doors with every system working, and has run without technology issues since day one.
The owner now manages the whole business from one place. He can see what is in stock, sell a part online or at the counter, and trust that inventory stays accurate across both. Barcode scanning speeds up checkout and makes stock counts simple. He is very happy with how easily the system lets him manage inventory and purchases as the business grows.
Opening a store or ready to connect your sales channels?
We help small and growing businesses choose, set up, and connect the technology they need to sell online and in person, without the guesswork.